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COVID-19 OPERATIONS

WHAT TO EXPECT WHEN YOU VISIT

SPECIAL PRECAUTIONS IN EFFECT IN LIGHT OF COVID-19

The Restrictions Exemption Program (REP) is no longer in effect in the Province of Alberta. As such, Castle Mountain Resort is no longer requiring proof of vaccination for any experience at the resort. Access to the Day Lodge, T-Bar Pub, Cat Skiing, and Snow School programming no longer requires proof of vaccination.

Face coverings are also no longer mandatory, in either indoor or outdoor spaces. We continue to recommend the use of face coverings, while indoors but ultimately, this is your choice.

CURRENT OPERATIONAL CHANGES

Last updated on March 06, 2022.

LIMITED DAILY TICKET SALES
  • Castle Mountain Resort will continue to limit daily ticket sales, for the remainder of this season.
  • We strongly encourage our guests to pre-purchase their tickets online prior to arriving at the resort. Walk-up tickets are not guaranteed and are based on availability. During high volume periods (weekends + holidays), we may sell out of all available tickets online, in advance. This would leave no walk-up ticket availability at our ticket windows.
  • Castle Mountain Resort season pass holders, WOW Card holders, and/or those holding pre-purchased open-dated tickets DO NOT NEED TO PRE-PURCHASE THEIR TICKET ONLINE.
DAY LODGE
  • Day Lodge (Upstairs)
    • Day Lodge seating capacity remains temporarily reduced, so as to assist with promoting physical distancing.
    • While bags are permitted within the Day Lodge now, we encourage you to limit your stay in the Day Lodge, to 30 minutes or less.
  • Day Lodge (Downstairs)
    • Our downstairs brown bag lunch area is closed to all guests. As a result there will be no through traffic to the upstairs of the day lodge from Guest Services. Please enter the Day Lodge through the upstairs entrances, excluding Snow School.

Additional heated washroom trailers, external to the Day Lodge and within the base area, remain in place.

OUTDOOR SPACES
  • Those arriving in cohorts / families will be welcome to load our lifts as normal (to capacity). Singles and doubles will not be forced to load our lifts with those outside their cohort.
  • Our line-up configurations look a little different, in order to facilitate physical distancing (greater spacing between queues). Please provide enough space, between skiers / riders, to remain physically distant.
FACE COVERINGS
  • Face coverings are no longer required at Castle Mountain Resort, either indoors or outside.
FOOD AND BEVERAGE
  • Day Lodge Food & Beverage – 
    • Our Day Lodge cafeteria is open with normal operations.
  • T-Bar Pub & Grub –
    • The T-Bar Pub is open with normal operations.
    • Please enter through the west facing entrance (facing Whiskey Jack run) and exit through the north facing exit (facing the Snow School).
  • Sundance Snack Shack – 
    • Our Sundance Snack Shack take-out window will remain closed for the remainder of this season.
CHILD CARE

Child care will not be available for the remainder of this season.

This page will be updated frequently throughout the season – whenever new information is available. To keep yourself informed, prior to your visit, we suggest the following:

 

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