Cancellations must be confirmed 48hrs in advance of the scheduled lesson start time.  Failure to do so may result in forfeiture of the lesson fee.

<  48hrs notice       =              full refund or rebooking

> 48hrs notice        =              no refund but no penalty rebooking

>  24hrs                  =              cancellation fee 50% of

** Multi-day and Multi-week ski and snowboard camps need 7 days’ notice of cancellation. **

Exemptions

Weather

• No penalty rebooking >24hrs prior in the case of an extreme weather event
  • Extreme cold, major snowfall, major rainfall

COVID-19

• If you are experiencing symptoms of Covid-19 and need to cancel inside of the cancellation period please contact the snow school desk direct at 403-627-5101 extension 231
• We will do our best to work on a solution that will work best for you