Cancellations must be confirmed 48hrs in advance of the scheduled lesson start time. Failure to do so may result in forfeiture of the lesson fee.
< 48hrs notice = full refund or rebooking
> 48hrs notice = no refund but no penalty rebooking
> 24hrs = no refund
** Multi-day and Multi-week ski and snowboard camps need 7 days’ notice of cancellation. **
Exemptions
Weather
- No penalty rebooking >24hrs prior in the case of an extreme weather event
- Extreme cold, major snowfall, major rainfall