Bedroom 1 (Basement)

• Queen bed
• Single over double bunk bed

Bedroom 2 (Main Floor)

• Queen bed
• Single over single bunk bed

Bedroom 3 (Second Floor)

• Queen bed

Loft (Second Floor)

• Double pullout couch

Living Room (Main Floor)

• Double pullout couch

CHECK-IN

Check in time is 4 PM or later, on your date of arrival. Please check in directly at the Castle Mountain Ski Lodge.

CHECK-OUT

Check out is 11 AM or earlier, on your departure date.

EARLY CHECK-IN / LATE CHECK-OUT

• Any early check-in / late check-out requests must be approved in advance but cannot be guaranteed more than 24 hours in advance. Additional fees may apply.
• Late check-outs that do not allow enough time for the unit to be cleaned before 4:00 PM will be charged an additional night’s stay.

Booking / Cancellation Policies

Upon booking, a deposit of 50% of the total stay will be automatically charged to the card provided, with a non-refundable $150.00 processing fee included in this amount. The remaining balance for cabin / vacation home stays will be automatically charged to the card on file for the reservation 7 days prior to the check-in date (4:00 pm MST on arrival date). All cabin / vacation homes require a minimum stay of 2 nights.

Cancellation fees are as follows:

• Outside of 30 days prior to check-in date: Deposit minus the non-refundable $150.00 will be refunded.
• Within 30 days but outside of 7 days prior to check-in date: Deposit of 50% of the stay will not be refunded.
• Less than 7 days prior to check-in date: Full payment amount will have been charged and no refunds issued.

Pet Policy

Pets are only allowed in designated pet-friendly accommodations and must be well behaved, house-broken, and must be kept off all carpeting and furniture. Any pets or sign of pets in non-pet-friendly accommodations will be subject to minimum charge of $250.00.

Smoking Policy

Smoking is not permitted inside any of the accommodations. Any smoking or indication of smoking inside the accommodations will result in a minimum charge of $250.00.

When smoking outside please fully extinguish butts and dispose of them in the receptacle provided.

No-Shoes Policy

Wearing outdoor shoes is not permitted inside any of the rental properties. For hotel rooms please remove outdoor footwear/ ski boots/ snowboard boots in the main lobby (shoes can be stored in the room if preferred), and in the cabins please remove them in the front entranceway to the unit.

Please do not wear ski boots inside the accommodations or hallways at any time, even if they are dry as they can damage the floors. Outdoor footwear of any kind worn inside the units may result in additional cleaning/damage fees. It is recommended that guests bring indoor shoes/slippers for use during their stay.

Lost Keys

The charge for lost keys is $50.00 per key. Only once the key is returned to the accommodations office can a refund of the fee be issued.

Quiet Times

All accommodations follow the MD of Pincher Creek Noise Bylaw quiet times, between the hours of 11:00 PM and 7:00 AM.